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  Wed 20 Aug 2008

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Guest Comment: My life as a parasite

COMMENTS

On another note, the whole GS thing - why do you think they invite so many firms to join their PSL? And guys this is not rocket science......  Read all comments »

As a headhunter, I am a parasite who will be first up against the wall when the revolution comes. I know this to be true, since Geraint Anderson, the former Dresdner analyst now known to be City Boy, says so.

It's the latest of many attacks upon my profession. Are we really that bad?

Yes.

How do I know? Well, at the Global Derivatives & Risk Management conference in Paris, our group ended up in a bar arguing about latency for algorithmic trading (which is what I did when I had a real job). In a momentary lapse of judgement, I let slip that I was now a headhunter. The guy sitting next to me jerked as if I'd stuck a pin in him, and flatly refused to rejoin the conversation, such was his loathing.

Over on Wilmott.com we read about someone whose career was capsized by a headhunter who "accidentally" sent his CV to his boss, and who is now sidelined.

One evening recently, I met with a senior manager at a bulge bracket who had been emailed so many CVs from one agency that day that it had taken down his inbox, causing real pain. So much for ‘search and selection’.

Why is it that bad?

Here's the answer I gave him whilst pouring the wine: "You know that XX carpet bombs CVs, you know they lie, and change CVs, yet you still do business with them."

Apparently they also regularly tried to take out staff they had put in, in straight violation of their contract, and since they are an entrenched supplier, "nothing can be done".

But that is exactly why you hate me – even though we've never met, and I don't actually work for one of the carpet bombers.

The same issue applies to candidates. Because I openly offer careers advice I get correspondence of this sort: "Is X bank really hiring an entry-level quant?” Of course not! Its headhunter is simply trying to get you to go for the interview in order to collect information.

Some deceit is done with cunning and secrecy, but if you can't be bothered to research the firm you're trusting with your career, then frankly you deserve what you get.

Repeat business in financial recruitment is the exception, not the rule – at least from the point of view of the candidate – and staff turnover at some agencies is at Indian call centre levels. Thus the agent cares only about getting bums onto chairs. The concept of a long-term relationship is alien to someone with a monthly target and no knowledge of the business.

I've done the CQF, but apparently most headhunters think Bloomberg is a skiing resort and that Black Scholes is some kind of upmarket shoe.

HR has a real opportunity to make this better: after each hire, ask about the quality of service the hiring manager got – some simple scale of 1-10 is enough. Then circulate the results. Bad agencies will feel pain very quickly.

Candidates can do the same: simply say, "I've read about you, goodbye", when they ring.

Until you do these simple things, stop complaining.

Dominic Connor is a director of P&D Quant Recruitment.

COMMENTS

Rodolphe Mortreuil, MKMC, HR & Recruitment,  Thu 03 Jul 08

Amen, Dominic, your comments are very true.

Now that the flak is coming your way, know there's at least a few of us in your corner.

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giles.percy,  Thu 03 Jul 08

I doubt very much that candidate opinions will change the agency situation. In the area in which the author operates there is considerable oversupply of candidates with quantitative skills and very little real pattern to the hiring decisions of managers. The agencies reflect the aspirations of the candidates and the egos of the managers.

Often it comes down to personal preferences and self interest, and that means hiring managers try and maximise the pool of candidates that they review. This means CVs have value and so the agencies CV harvest and go for volume rather than quality. Long term relationships are not important in a business where long term relationships do not matter.

Take for example a well known hedge fund that is currently doing the rounds - they advertise everywhere, with every agency, and yet they still cannot satisfy their recruitment needs in a pool of candidates that is of higher quality than any other business. Why is that ?

The agencies may be parasites, but on what are they feeding ?

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In-house headhunter, Hedge Funds,  Thu 03 Jul 08

Hear hear, Dominic.  As an ex-headhunter from a retained search business who is now working in-house for a fund, I can only echo that everyone involved (hiring managers, HR, and candidates) has a responsibility to check out who they're dealing with.  Further, I recommend that HR/in-house recruiters so as I do, and also ask all candidates (not just those they hire) for feedback on the recruiter they've been introduced by.

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a headhunter, HR & Recruitment,  Thu 03 Jul 08

Rodolphe, as far as I know you didn't have prior banking experience when entering the recruitment sector...
I don't think (like Dominic says) that you really need first-hand experience from the sector you're recruiting in, you simply have to know what they do and what they need; of course, in depth industry knowledge ist a must; a good headhunter probably has more relevant knowledge of the industry than most professionals working banking...
I don't have any financial services experience at all (in fact no experience from any other sector than headhunting), but I am very respected by my clients, tier-one i-banks, pe funds, asset managers as well as by relevant candidates
I totally agree with the statements regarding the quality issue, especially in London there are more crap headhunters than good ones
regarding the parasite-accusation: so what?

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Henry, FX & Money Markets,  Thu 03 Jul 08

"Recruitment consultancy". The profession for grads who have failed in life.

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Alan, Equities,  Thu 03 Jul 08

Althouh my last two roles including my present role were obtained through agencies I still find them quite annoying and incompetent at times.

One recruter forgot to send mmy most recent CV to the client. So at the interview I could see that my interviewer was on a different plane than me, until I gave him my up to date CV.

And what's this habit you have of not calling the candidate to inform him/her whether or not he/she has been successful? Especially if its the latter. At least have the decency to inform the candidate.

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guest, Trading,  Thu 03 Jul 08

nicely put, DC

you get the conference placed, wilmott.com, P&D, the CQF and can even b*tch about competitors....

well done!

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PPDA, HR & Recruitment,  Thu 03 Jul 08

Carpet bombers are king on the quant market and I believe it is entirely the banks' fault. If they don't like the practice they should just take the agencies at fault off their PSL instead of allowing them to spam. I used to work for a recruitment firm that had developed complex IT systems to allow consultants to spam huge numbers of managers. These tools were not so much used for placing FO traders, structurers or sales but they were enforced on the quants desk. Quants is a candidate-driven and high volume market. Most hiring managers or HR do not bother establishing real preferred relationships with agents and thus foster a practice of 1st come 1st serve hence the spamming. More and more HR rely on online portals for submitting CVs further alienating the recruiters they supposedly work with and forcing them to adopt desperate measures. Your views should be mitigated by the fact that on trading, structuring and sales for example you have plenty of very good search firms that work in a very different way – candidates and banks should maybe take more time researching who they are dealing with.

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John, Trading,  Thu 03 Jul 08

Reminds me of one recruiter who added jobs I had never even done when they converted my CV into their own format. Bearing in mind it's now unlawful to falsify stuff on your CV nowadays, their incompetance was amazing.

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a headhunter, HR & Recruitment,  Thu 03 Jul 08

what I'll never understand is why you guys actually use headhunters for your career progression? if all headhunters are really that bad and never really help you getting the important interview, why don't you apply directly at your favourite future employer?
is it because you probably wouldn't get this interview if you were job hunting on your own? because you don't know about the relevant vacancies or don't know how to approach your future employer? or because you know there is no point in waiting for a board member of a bulge bracket to contact you directly to offer you a job? or you know you need them, but hate them, because you are jealous that headhunters earn the same or more than you do for doing an 'improper' job?

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